ULAAC has now expanded to offer services to on-line retail market after successfully delivering excellent standard of customer services in the salon. Now we are providing on-line retail services to our customer from beauty products to different categories, as per our customer needs and we aim to increase our product category with the passage of time as per the aspirations and need of our clients.
Our aims
ULAAC is a highly respected online beauty retail store that focuses on delivering the best services to its clients. After developing our service brand we have now decided to go online and provide online retail services to our client and broaden our clientele by providing multiple products to the expanded customer base. We mainly focuses on the following strategical key points:
Our aim is to provide multiple high level specialist skin care products and related products in related categories to our valued customers as per market demand that we have acquire from our salon experience over the past years. We aim to provide the authentic, genuine and most suitable products to our customers who trust us and our service. Product details with necessary information will be published with every product for better decision choices. Please send an email to inquire any information or guidance.
Excellent Customer Service
Excellent Customer service is our main focus as we derived to provide the best service to our valued client. We are available 24×7 via email or the online form. Our client can send their query any time and we aim to respond within limited time frame. We aim at providing the best pricing for our products and special discounted pricing for our loyal customers.
Best Retail Experience
Our online retail shopping website is very easy and simple to use. We have kept it simple and straight forward for our customers, as we know that our customers focuses more on quality than quality. Therefore we have selected the best product categories for our customers in the skin care category and we aim to apply the same formula on other product category as and when they are added with the passage of time as per the need and demand / feedback of our loyal customers. In each category we have explained a detailed information about every product, so our customer can have all the relevant information before making a choice of selection in multiple product list. The comprehensive search facility further easy the selection choice options for our customers. Our focus in our online retail business is to keep it simple and easy for our customer and we hope that our customers will acknowledge our innovative approach.
Customer Care Standards
Our customer care standards are:
1. You will be able to buy from a well maintained, simple to use and uncluttered shop.
2. All of your personal details will be stored in a secure environment.
3. Your information will never be passed onto any third parties for any purposes other than those necessary to complete the purchase transaction.
4. We will never store any financial information about you – this will be handled by our payment service providers who are experts and have the facilities and knowledge to ensure you are fully protected.
5. You can buy knowing that if you are not entirely satisfied, and you follow our simple guide to Returns and Cancellations, that you will receive a full refund.
6. You will always be able to contact us and speak to a person if you really need to.
2. Delivery Service:
We have made the decision to use best available delivery provider due to the fact that the type and method of delivery is as environmentally friendly as possible. They already have a large and well organised distribution network that means we will be diluting any damage they cause.
How to Contact Us
Contact the Store
All contact detail for the store are in our Contact Us section.
Need more information?
If you need any further information email shop@ulaac.co.uk and we will be very happy to answer any further questions you may have.