Frequently Asked Questions

1. How do I place an order quickly?

2. How do I redeem my Customer Reward Points?

 

There are several ways to speed up the ordering process:

1. Use our Quick Order list which shows all of the products and samples that can be found on our site. It simpy shows the Product Name and the Add to Basket button. The list is very long and can be categorised by using the Filter by Category drop down list at the top of the page.(Back to the top )

2. You can Repeat any orders you have placed in the past. Simply click on the Order History link in the My Account section when logged in. Click on the Repeat link for the corresponding order that you would like to repeat.

 

Simply press the Use My Points button at the top of the final page of ordering – Checkout;. This will then allocate your points and reduce your order value accordingly before payment. Please note that if you then do no proceed directly to payment you must remember to press the button again when you come back to this page. (Back to the top )